At Zion, we stand behind the quality of our paddles.
Warranty
All Zion paddles, including the Lazarus Series I, come with a 3-month limited warranty covering manufacturing defects.
This warranty does not cover normal wear and tear, cosmetic blemishes, or damage caused by misuse or hits to the ground/tough surfaces.
Warranty claims can be initiated by contacting us at
info@zionsport.in with proof of purchase.
Zion holds the sole discretion to determine whether a damaged paddle is covered under our warranty. Zion has the sole discretion to determine whether to replace or repair a paddle covered under our warranty. Replacement paddles are not covered under our warranty.
7-Day Return Policy
You have 7 days after receiving your item to request a return. To be eligible:
- The paddle must be unused, in the same condition as received, with original packaging and tags intact.
- A receipt or proof of purchase is required.
To start a return, email
info@zionsport.in. If accepted, we’ll notify you by email with further instructions. Items sent back without prior approval will not be accepted. The cost of return will be borne by the consumer and deducted from the refund amount.
Refunds & Exchanges
Refunds are processed within 10 business days of receiving and inspecting your return.
If approved, the refund will be credited to your original payment method (please allow up to 15 business days for bank/credit card processing).
For exchanges, the fastest option is to return the item and place a new order once the return is approved.
Exceptions
- Used paddles, sale items, and gift cards are non-returnable.
- Custom or personalized items are not eligible for return.
Rohan S –
Great balance between power and control. The sweet spot feels large and forgiving, and it performs really well during fast kitchen rallies.
Amit P –
Very stable paddle with excellent feedback. Drives feel clean and I’m able to generate good spin on topspin shots.
Dhruv M –
Really comfortable paddle to use. Took me only a game to get used to it and it felt very natural.
Karan T –
Quick hands at the net and great responsiveness. Perfect paddle for fast doubles exchanges.
Vivek R –
Solid build quality and great balance. Feels premium compared to a lot of paddles I’ve tried.
Anish L –
Lightweight but still powerful. I noticed an improvement in my drives immediately.
Siddhart G –
Very well-balanced paddle. Power when you need it but still controlled for dinks.
Rajat B –
The paddle feels very consistent across the face. Even off-centre hits stay controlled.
Aditya K –
Great spin and really comfortable grip. Definitely happy with the purchase.
Rahul D –
Excellent control and feel. Took me a couple of sessions to fully adjust.
Nikhil S –
Very solid paddle overall and easy to play with.